In the first instance, if you want more information about your scheme and the benefits you can expect, you should contact your pension scheme trustees or scheme manager.
If you have a problem or complaint about your pension, you should ask the trustees about the scheme's official complaints procedure. (This is something that all schemes must have, and means that they must look into any complaint properly.)
Complaints
where to go for help
Your yearly pension statement (PDF)
important information about your yearly pension statement
Your retirement choices (PDF)
a guide for those approaching retirement on options and types of annuity