The Pensions Regulator

Scheme member FAQs

If you don't find what you're looking for here, The Pensions Advisory Service provides free information and advice on pensions and will probably be able to help.

I want to trace an old work-based pension
The Pension Service runs a pension tracing service

I want to make a complaint about my scheme/trustees
The Pensions Advisory Service provides information on complaint procedures

I want to know how much state pension I will receive
The Pension Service provides information on applying for a state pension forecast

I was missold a pension and want to make a complaint
The Financial Services Authority provides information on making a complaint
Email: consumer.queries@fsa.gov.uk

I have a query about tax on my pension
HM Revenue & Customs can help you with pension tax queries
Tel: 0115 9741600
Email: pensionschemes@hmrc.gov.uk

I have a query about moving/living abroad and my pension entitlement
HM Revenue & Customs can help you with pension entitlement queries
Tel: 01159741600
Email: pensionschemes@hmrc.gov.uk

I want to speak to someone regarding the best pension scheme to suit my needs
Unbiased.co.uk can help you find independent financial advice